This company wont pay out. They ask for all kinds of identification, which is fine i get that trying to keep your account secure. But i sent passport, bank card, utility bills, screen shots of paypal. This wasnt enough! They asked for photo of an old card ( hence the word old) this was a lost card and had had two cards since this! No way i could photograph something i did not have. So i found an old bill with a transaction using this 'old card' then my account was blocked. Ive sent them 7 emails since then, and 4 days with no reply.. ( they were before hand replying quite quickly) my balance ( my winnings are there but they blocked my account. Ive done absolutely everything. Seems to me like they trying to withhold winnings! Beware!
2053 people found this review useful
So I've deposited a good couple of times with Yabby and have been on the very cusp of cashing out but would get caught up in the fun of the game and before long realize oops there goes my deposit oh well lol so when I actually beat the wager requirement for some free spins (which has actually been happening to me a decent amount lately, thanks Lady Luck!) I had forgotten I hadn't done any form of KYC. So I promptly uploaded the documents I needed to and well I'm not going to mention how long it took but not only the verification process for my KYC but the payout as well was some of the fastest I've seen from any online casino. I will definitely continue to play at Yabby and who knows maybe one of these times I'll pay more attention and cashout from a deposit rather than free spins lol
5838 people found this review useful
Wonderful online casino n I really enjoyed it
0687 people found this review useful
I reached out when an online casino refused to pay out my grand national winning bet. The help and support from casino guru (Jana) was beyond anything I expected. They recognised I had done everything and more to warrant a fair withdrawal but the casino kept putting up moreAnd more complex requests and constantly moving the goalposts. Casino guru stepped in and not only helped me feel validated that I’d done nothing wrong.. they got me my winnings. As my electric wheelchair had developed a fault (stick drift) I needed a replacement control unit ordering which I can now do thanks to casino guru. Thank you Jana and all at casino guru. Highly recommend going to these guys if you need help or advise.
4462 people found this review useful
The variety of games to play is amazing! The staff support is top notch!
4453 people found this review useful