Not sure what all the bad reviews are about. I've had nothing but a great experience with them. Chat & emails both were very quick to respond & explain everything. Nobody talked crazy to me like some are saying so it must be ppl that broke the rules & got told off about it. The game selection is pretty good. I've won twice now & my first payout came 2 days later & I'm currently waiting on my 2nd payout. The only downside I would say is the wait is much longer (up to 7 days) if u win from bonuses they give u. I thought it was instant but it's not like a lot of ppl claim it is. All around it's one of the best I've played so far. I almost didn't sign up bc of the bad reviews I read on here. So glad I took a chance & seen myself.